FAQs
Q.What happens if my payment fails?
- In case of payment failure, please retry using the same or different payment option: When re-trying using the same payment option, please check your account details for any errors.For any clarifications and help, you can also get in touch with us via email on Info@natenthakur.com or call +918851246533
Q.How do I pay?
- The payment options we support are: Credit Card, Debit Card, Net Banking.
- narenthakur.in supports following online payment options through CC Avenue:- Supported Credit Cards, American Express, Diners Club International, JCB Cards, MasterCard, Visa
- Supported Debit Cards:-
- Visa Debit Card issued in India (VBV)
- For Supported Netbanking & other payment options, please refer CC Avenue website
Q.Do you restock sold-out items?
- Communicate whether sold-out items will be restocked and, if so, how customers can be notified when the product becomes available again.
Q.What do the different tags like "In Stock", "Available" mean?
- In Stock: For items listed as "In Stock" are available for shipment immediately.
Q.Seller does not/cannot ship to my area. Why?
- Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.
- If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
- Whether your location can be serviced or not depends on
- Whether the Seller ships to your location
- Legal restrictions, if any, in shipping particular products to your location
- The availability of reliable courier partners in your location
Q.Are there any hidden costs (sales tax, octroietc) on items sold by Narenthakur?
- There are NO hidden charges when you make a purchase on Campus. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Q.Does Narenthakur deliver internationally?
- As of now, Narenthakur doesn't deliver items internationally.
Q.Are your shoes true to size?
- Our shoes are generally true to size. However, we recommend checking our Size Guide or customer reviews for specific product sizing information.
Q.How can I contact customer support?
- You can reach our customer support team through the Contact Us page, where you'll find our email and phone contact information.
Q.What is your privacy policy?
- We take your privacy seriously. Review our Privacy Policy to understand how we collect, use, and protect your personal information.
